POLICY

WE'D LIKE TO THANK YOU FOR YOUR PATIENCE, SUPPORT AND WILLINGNESS TO GIVE US A CHANCE TO SERVE YOU DURING THESE UNPREDICTABLE TIMES.
ONLINE ORDERS ARE NOT AFFECTED. ONCE PACKAGES ARE SHIPPED WITH CANADA POST, YOU WILL RECEIVE AN EMAIL CONFORMATION WITH A TRACKING NUMBER. YOU MAY EXPERIENCE DELAYS.
SHIPMENT DAYS ARE ONLY ON MONDAY MORNINGS! WEEKEND ORDERS ARE PROCESSED ON MONDAY & SHIPPED ON WEDNESDAYS
Please allow 24-48 hours for your order to be processed and packed. All items are shipped via Canada Post or Fedex
Pretty French Collection isn’t responsible for any lost items or Damaged items.
Please make sure your address is correct and updated! EXAMPLE: If you live in an apt complex you MUST include your apt number to make sure you receive your order.
If items have not been received, they can be located by using the tracking number or contacting your local post office.
If items have not been received, they can be located by using the tracking number or contacting your local post office.